Customer Experience Ninja

Full Time
Mumbai
Posted 2 months ago

About Kowrk:

At Kowrk, we envision a future where freelancers, entrepreneurs, startups, small businesses, distributed teams, visiting employees and temporary companies will enhance their flexibility, efficiency and productivity by using shared work spaces.Kowrk is a platform that enables this future of work by connecting users with coworking spaces, business centers and other providers of shared offices.

What will you do:

  • Identifying and assessing customers’ needs to provide excellent experience 
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information to meet customers requirements
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

We are looking for:

  • Immaculate spoken and verbal English
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Apply Online

A valid email address is required.